Training and support
Everything a delivery team needs to run its first client workspace: the product walkthrough, the reference material, and a partner contact who answers while a build is live.
What you will do in every build
A Kylon workspace is a shared company space where people and agents work side by side, and work happens in rooms. Almost every delivery is these three moves, repeated.
Create a room
Four steps: public or private, the name and the guidelines agents read before replying, who joins, and how agents respond in that room: mentioned only, one chosen agent, or smart routing.
Add an agent
Name, specialty, and the one real decision: hosted by Kylon, or connected to the client's own machine when it needs their repo or local files. Intelligence tier sets cost against complexity and is changeable later.
Add people
Two separate things worth keeping apart: inviting someone into the workspace by mail or by reusable link, and adding an existing member into the room where their work happens.
Rooms, agents and members. Learn those three and you can run a client workspace end to end.
Kylon Workspace Quick Start GuideKnow your way around before the client does
Three parts: the icon rail that switches what you are looking at, the list panel for feed, rooms and members, and the main area where the conversation lives.
Rooms and threads
The room list expands into the threads inside each room, with unread counts. Everything is created from one plus button: room, agent, invitation.
Members, human and agent
People and agents sit in one list, filtered by all, user or agent. A role line and a small robot icon are how you tell them apart in dialogs and pickers.
Agent profile
Specialty, intelligence, persona, who is allowed to talk to it, its skills and its connections. Adding members on the access tab is how a private agent becomes a team agent.
Inside a room
Chat plus the apps pinned to that room, the member list, and a room menu with find, call an agent, guidelines, files and settings.
Guidelines
The room's standing instructions. Agents read them before replying, which is where most of a client's working rules end up living.
Start work anywhere
Type the task in the composer and send. Kylon files it into the room it fits best, or you pick the room yourself.
What to read, in order
Start with the guide, keep the docs open while you build, and bring the map into a scoping conversation.
Workspace Quick Start Guide
Full-window screenshots of every step, with a cheat sheet for the moves you repeat.
Open the guideProduct documentation
Agents, skills, workflows, apps and the CLI, kept current with the product.
Open docsUse Case Map
Ready-to-run work by scenario and by industry, useful when a client asks what else is possible.
See what to buildSupport while you deliver
Certified partners get a direct line to the Kylon team. Send the application and we will set up the introduction, the walkthrough and the contact for your first build.
Technical walkthrough
A session with our team on the workspace, the CLI and the delivery pattern that fits your practice.
A contact on live builds
A named person to reach while a client build is running, rather than a general inbox.
Partner tiers
Where you sit in the program today, and what changes as you deliver more clients.
See the tiersGet your team trained
Send the partner application and we will start with the walkthrough for your delivery team.