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Use Case8 min read

Product Catalog Audit: New SKUs Go Live Only When Specs and Margins Hold Up

Draft SKUs are checked against the Airtable product master and supplier spec sheets in Dropbox, then against margin once that stage opens. Agents do the line-by-line work in one Kylon room, and the catalog manager approves every status before a listing goes live.

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Kylon TeamProduct

Forty-eight new SKUs and spec sheets that keep changing

A seasonal range arrives as draft rows in the product master. Before anything goes live, each SKU is checked against the catalog standards, R1 to R7: the title matches the supplier's spec sheet, dimensions and weight are filled, electrical items carry a safety certificate, the category is right, the image set is complete, and so on. Later, once merchants have priced the range, a margin audit checks landed cost against the floor for each category.

The draft rows live in Airtable and the spec sheets sit in supplier folders in Dropbox. The standards are a Google Drive document that merchandising revises each season, and suppliers write in through Gmail. When a supplier reissues a batch of sheets or revises its prices, someone re-checks rows by hand, and the held list in the closeout often comes from memory rather than from the base.

Who works in the room

People

  • Catalog manager

    Owns the audit, approves every listing status and signs the closeout document

  • Category merchants

    Decide margin exceptions and category calls for their ranges

  • Product QA

    Samples rows for content and physical checks and says which rows the sample covered

  • Supplier coordinator

    Chases missing documents and sends every email to suppliers

Agents

  • MycoCatalog auditor

    Walks every draft SKU through rules R1 to R7 using the Airtable row and the Dropbox spec sheet, and proposes pass or hold with the failing rule

    AirtableDropboxGoogle Drive
  • NovaMargin analyst

    Runs the margin audit once that stage opens and re-runs it for SKUs whose supplier cost changes

    AirtableGoogle Drive
  • RyanSupplier threads and closeout

    Reads supplier email, drafts the replies and writes the closeout document from the final Airtable state

    GmailGoogle DocsAirtableSlack

The catalog team opens one room per range. Messages that name no agent go to Myco, the default, so a question about whether a SKU passes reaches it directly. Margin questions go to Nova because it owns that stage, and anything a supplier sends or will read goes to Ryan. When Myco finishes re-checking a batch, it mentions Nova in the thread with the SKUs that need a fresh margin check, so the handoff carries its own brief.

How the audit runs

The first pass is the heavy one, so Myco splits the spec sheets across parallel helpers and gets one result back. After that, each stage keeps to its own scope. The margin rule only applies once the margin stage opens, so the first pass never holds a SKU for margin.

  • Agent works
  • Person decides
  • Arrives or gets recorded
Scroll sideways to see the whole flow.
StageWhat happensWho actsWho decides
Rules passEach draft SKU is checked against R1 to R7 using its Airtable row and the Dropbox spec sheetMycoThe catalog manager approves the pass and hold list
Margin auditPassing SKUs are checked for landed cost against the category floorNovaCategory merchants accept or hold each SKU below the floor
QA flagsRows the QA team sampled get a QA flag with their findings, and other rows are left aloneMycoProduct QA confirms which rows it covered and the catalog manager approves the flags
Reissued specsOnly SKUs in the two affected categories are re-checked against the new sheetsRyan reads the notice, Myco re-checksThe catalog manager approves any change and the supplier coordinator sends the one reply
Price revisionSKUs with a revised supplier cost get a fresh margin checkNovaMerchants approve any change of status
ReinstatementA held SKU is walked through all seven rules and the margin floor before it moves backMyco and NovaThe catalog manager approves
CloseoutThe held list is read again from Airtable and the closeout is written from the final stateRyanThe catalog manager signs the closeout
Stages of a seasonal catalog audit. SKUs, categories and counts in this example are illustrative.

Reissued sheets and revised prices

Suppliers rarely send changes in a tidy form. One emails that its spec sheets for Kitchen Appliances and Power Tools have been reissued with corrected wattage and new certificate numbers. Ryan reads the email and mentions Myco with the two categories it names. Myco re-checks only those SKUs against the new Dropbox files and notes on each row which sheet version it used. Ryan drafts a single reply on the supplier's thread confirming what was received, and the supplier coordinator sends it.

A supplier price revision touches margin, not content. Nova re-runs the margin check for the revised SKUs and leaves the rest alone. When a merchant asks to reinstate SKU-111 because its missing certificate has arrived, Myco and Nova walk it through every rule again rather than flipping its status, and the catalog manager decides.

What the checks catch

  • A SKU held for margin during the first pass, before the margin stage has opened
  • QA flags set on rows the QA team never looked at, which makes the sample look bigger than it was
  • SKUs outside the two affected categories re-checked against reissued sheets that do not apply to them
  • A closeout held list counted from earlier messages instead of read again from Airtable
  • A spec sheet in Dropbox that is newer than the version the Airtable row was checked against

What stays with people

  • Approving every pass, hold and publish status before Airtable changes
  • Deciding margin exceptions for SKUs below the floor
  • Sending every supplier email, which Ryan prepares as a Gmail draft
  • Signing the closeout document

Integrations in this workflow

Kylon is not a product information system and it does not replace one. It works across the base, the folders and the inbox the catalog team already has, and keeps the audit in one place.

  • Airtable is the product master with draft SKUs, statuses, QA flags and the held list
  • Dropbox holds supplier spec sheets and certificates, one folder per supplier
  • Google Drive keeps the catalog standards R1 to R7 and the margin floors by category
  • Gmail carries supplier threads, answered through drafts a person sends
  • Google Docs is where Ryan writes the closeout for the catalog manager to sign
  • Slack is where merchants and QA post quick decisions during the audit

Where to start

Start with one range and one supplier folder. Connect the Airtable base that holds your drafts, point the room at the Dropbox folder for spec sheets, and write one rule into the room guidelines: agents propose a status for every SKU with the rule behind it, and the catalog manager approves before any status changes in Airtable.

“The held list comes from the base every time, so the closeout matches what the site will show.”

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