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Food Bank Distribution: Donated Lots Reach Partner Agencies Before They Expire

Donated lots are allocated to partner agencies under the distribution policy in one Kylon room, then reallocated when a truck goes down, a lot fails inspection or an agency gains space. Agents propose each move and the warehouse manager approves it.

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Donated food on a clock, and agencies with limited cold space

A food bank's intake desk receives donated lots every day: pallets of canned goods from a food drive, chilled dairy from a grocer, frozen meat, bagged produce close to its use-by date. Each lot goes to a partner agency under the distribution policy, which balances fair shares against each agency's storage, sends chilled and frozen lots only to agencies that can keep them cold, and moves short-dated food first.

Lots and allocations live in an Airtable base, the policy and agency capacity sheet are in Google Drive, deliveries and pickups are on Google Calendar, agencies get notices by email, and the warehouse floor talks in Slack. When a refrigerated truck fails its check at seven in the morning, the cold lots need new homes before they warm up, and every move knocks on to agency capacity and the dry lots around them.

Who works in the room

People

  • Warehouse manager

    Approves every allocation and change and signs the day's close-out

  • Agency relations coordinator

    Speaks for the partner agencies and confirms their capacity and pickup times

  • Food safety lead

    Inspects incoming lots and records passes and failures

  • Transport coordinator

    Reports which trucks are running and owns the delivery bookings

Agents

  • NovaAllocation planner

    Allocates each lot to an agency by category, temperature, capacity and use-by date under the policy, and replans when anything changes

    AirtableGoogle DriveGoogle Calendar
  • FinManifest checker

    Checks the dock's load manifest against the approved allocation and flags any lot on the wrong truck or not allocated at all

    Google DriveAirtableSlack
  • AdaAgency notices

    Drafts delivery and pickup notices to each agency for a person to send

Distribution has its own Kylon room, shared by the warehouse floor and the office. Nova, the default agent, answers for where every lot is going. The dock's manifest is Fin's to check, so a question about what is on a truck reaches Fin without a mention. When a plan is approved, Nova opens a thread for Ada with the changed deliveries listed in the first message, and Ada drafts the notice to each agency from there.

A distribution day in seven steps

The room guidelines name the policy and capacity sheet every agent works from. Every step stops at a person before a lot moves.

  • Agent works
  • Person decides
  • Arrives or gets recorded
Scroll sideways to see the whole flow.
StageWhat happensWho actsWho decides
AllocationEach lot is placed with an agency by category, temperature, capacity and use-by dateNova, from the Airtable lot tableThe warehouse manager approves before loading
Manifest auditThe dock's manifest is compared lot by lot with the approved allocationFinThe dock lead corrects it and the warehouse manager confirms
Truck outageCold lots on the out-of-service truck move to another cold option or stay in the coolerNovaThe transport coordinator confirms the option and the manager approves
Failed inspectionThe lot comes out of allocation and the space it held is offered on under the policyNovaThe food safety lead records the failure and the manager approves
Capacity increaseAn agency with new storage gets a re-run of every lot it is eligible forNovaAgency relations confirms the new figure
Use-by sweepLots whose use-by date falls on or before the delivery day are pulledNova, then FinThe food safety lead decides what is diverted or discarded
Close-outPounds and lots per agency are tallied from the current recordsNovaThe warehouse manager signs the day
Stages of one distribution day. Lots, agencies and weights in this example are illustrative.

When the truck, the cooler or the date changes

Changes arrive in Slack. The transport coordinator posts that a refrigerated truck failed its morning check. The food safety lead posts that a lot of bagged lettuce failed inspection. Agency relations writes that a shelter installed a second freezer. Nova re-runs the allocation for the lots each change touches and the lots those moves displace, then shows the before and after for every lot in the thread.

The use-by sweep counts to the end of the delivery day, so a lot whose date is the delivery day itself comes off the plan even if it looks fine at 7 AM. Google Calendar gets a new event for each approved delivery or pickup. Moving a time already on the calendar stays with the transport coordinator, who owns those bookings.

What the checks catch

  • A chilled or frozen lot still assigned to a refrigerated truck that is out of service
  • A lot that failed inspection still counted against an agency's capacity
  • A use-by check run against the current time instead of the end of the delivery day
  • Dry lots that should move when new capacity opens at another agency, not only the lots named in the change

What stays with people

  • Approving every allocation and reallocation before anything is loaded
  • Deciding what happens to failed or expired food
  • Sending notices to agencies, which Ada drafts
  • Signing the day's close-out

Integrations in this workflow

Kylon is not a warehouse management system and is no substitute for one. It works across the base, the calendar and the mailbox the food bank already uses and keeps the coordination in one room.

  • Airtable holds every lot with its category, temperature, weight and use-by date, plus the allocations
  • Google Drive keeps the distribution policy, the agency capacity sheet and the dock manifest
  • Google Calendar gets one event per approved delivery or pickup
  • Gmail carries notices to agencies through drafts a person sends
  • Slack is where the floor, food safety and transport post the morning's changes

Where to start

Run one intake day, starting with the cold lots. Connect the Airtable lot table and the shared delivery calendar, and write the rule that matters most in the room guidelines: chilled and frozen lots go only to agencies and trucks that can keep them cold, and the warehouse manager approves every allocation before it is loaded.

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