General CRMApp · Sales · sample data
Take an enquiry from first contact to closed, without losing where it came from
Enquiries arrive in a shared inbox, the pipeline lives in a spreadsheet, and the reason a deal exists sits in one person's memory. This template separates the two halves the way a CRM is supposed to: an enquiry is a lead with a status and a rating and nothing else, and it becomes an account, a contact and an opportunity only when someone converts it. The objects are the Salesforce standard ones, so the fields already match what a sales team expects to find.

The pipeline. One line per opportunity, and the lead it was converted from in the second column.



