---
title: "AI for Insurance Agencies: Quote to Renewal | Kylon"
description: "Leads, dec pages, carrier quotes, proposals, binds and renewals in one Room. An agent drafts the work, and producers approve anything that goes to a client."
url: "https://kylon.io/use-cases/insurance-agencies"
language: "en"
---

Kylon use case · Insurance agencies

# Every household, from first quote to renewal.

Leads, applications, carrier quotes, proposals, binds and renewals in one Room. An agent reads the quote request, the dec pages and the carrier PDFs, drafts the work and keeps the client file. Nothing goes to a client or a carrier until the producer says ok.

[Start free](https://app.kylon.io/sign-up) [Book a demo](https://kylon.io/demo?from=lp-insurance-agencies-hero&page=%2Fen%2Fuse-cases%2Finsurance-agencies)

The tools you have open today

![A comparative rater for the Moreno household, a Typeform quote request and the bind request, each with a Kylon result underneath](https://kylon.io/assets/use-cases/films/insurance-agencies/hero.webp)

Cedar Lane Insurance, its carriers, clients, people, addresses, policy numbers and money are made up for the film, and product names and logos belong to their owners.

Step by step

## One household, from the web quote request to the first renewal.

The same Room as the film. Each step opens a tab of the agency's own Kylon App, laid out like the agency system and rater it replaces.

1.  _01_Lead
    
    ### Log the quote request
    
    Today
    
    A web form or call lands in email, and someone retypes it into EZLynx, HawkSoft or Applied Epic.
    
    In Kylon
    
    **Iris**_Agency ops_A Typeform request comes in: Lucas Moreno, home and two cars, his renewal up 22%. Iris logs the lead, finds no match in the book and lists what is missing: his dec pages and both license numbers.
    
    Who decides
    
    **Grace**Grace calls Lucas that afternoon at 2.
    
    ![Leads tab of the agency's Kylon App: the Moreno client file, the checks Iris ran and the lead pipeline](https://kylon.io/assets/use-cases/films/insurance-agencies/step-1.webp)
    
2.  _02_Intake
    
    ### Fill the application
    
    Today
    
    A CSR keys the dec pages into an ACORD style application by hand.
    
    In Kylon
    
    **Iris**_Agency ops_Lucas emails his dec pages. Iris reads them from Gmail and fills the personal lines application: 2 drivers, 2 cars, home built 1998, roof 2019. One at-fault claim from 2024 is flagged.
    
    Who decides
    
    **Grace**Grace checks the application and the flagged claim before anything is quoted.
    
    ![Application tab: an ACORD 80 style form with drivers, vehicles, prior Larkfield policies and Coverage A to F filled from the dec pages](https://kylon.io/assets/use-cases/films/insurance-agencies/step-2.webp)
    
3.  _03_Quotes
    
    ### Compare four carriers
    
    Today
    
    A comparative rater plus each carrier portal, with the results pasted into a spreadsheet.
    
    In Kylon
    
    **Iris**_Agency ops_Three carrier quotes arrive as PDFs in Gmail and Daniel keys Copperleaf in its portal. Iris lines up all four in one table: Bayline is the lowest with water backup at $4,470 a year, $710 under the $5,180 they pay today.
    
    Who decides
    
    **Daniel**Daniel works the carrier portals and keys the quotes that only live there.
    
    ![Quotes tab: home and auto premiums for Copperleaf, Bayline, Ridgeway Mutual and Summit Pine, with Bayline at $4,470 expanded](https://kylon.io/assets/use-cases/films/insurance-agencies/step-3.webp)
    
4.  _04_Proposal
    
    ### Draft the proposal
    
    Today
    
    A proposal written in Word or Docs for each client.
    
    In Kylon
    
    **Iris**_Agency ops_Iris drafts the proposal and compares today's Larkfield coverage with the Bayline options. Grace's correction becomes an agency rule: never recommend dropping a coverage in writing, show it as an option with the premium difference.
    
    Who decides
    
    **Grace**Grace reviews the draft, and her note is saved as a rule for every proposal and email after it.
    
    ![Proposals tab: the Moreno proposal with Option A and Option B, and a coverage comparison against today's policy](https://kylon.io/assets/use-cases/films/insurance-agencies/step-4.webp)
    
5.  _05_Client email
    
    ### Send both options
    
    Today
    
    The producer writes the email from Outlook or Gmail.
    
    In Kylon
    
    **Iris**_Agency ops_Iris drafts the email in Grace's Gmail with both options priced side by side: Option A at $4,470 a year with water backup up to $10,000, Option B at $4,330 without it, $140 less. The email is logged on the client file.
    
    Who decides
    
    **Grace**Grace reads the draft and presses Send.
    
    ![The proposal email draft in Grace's Gmail next to the Logs tab, where every email, call and note on the Moreno file is kept](https://kylon.io/assets/use-cases/films/insurance-agencies/step-5.webp)
    
6.  _06_Bind
    
    ### Bind and send proof
    
    Today
    
    Bind in the carrier portal, e-sign, send proof of insurance to the lender and print ID cards from the agency system.
    
    In Kylon
    
    **Iris**_Agency ops_Lucas picks Option A. Iris prepares the Bayline bind request effective Thu, Oct 1, drafts proof of insurance for Maple Point Bank and the ID cards for both cars, and tracks each one in the service queue.
    
    Who decides
    
    **Grace**Grace binds in the Bayline portal herself, policy BL-4418207, and Daniel sends the proof to the lender.
    
    ![Service tab: the bind, evidence of insurance and ID card requests, and the Bayline declarations page for the home](https://kylon.io/assets/use-cases/films/insurance-agencies/step-6.webp)
    
7.  _07_Renewal
    
    ### Catch the renewal increase
    
    Today
    
    The renewal list is exported to a spreadsheet, and what to re-market is decided by feel.
    
    In Kylon
    
    **Iris**_Agency ops_Every Monday at 9:00 AM Iris checks renewals: 38 policies renew in 60 days and 6 are up 10% or more. The Moreno auto renews Apr 1, 2027, up 18% from $1,420 to $1,676 for six months, so Iris flags it to re-market and drafts the requote plan and the client letter.
    
    Who decides
    
    **Maya**Maya approves the re-market, and Grace reviews the letter before anything goes out.
    
    ![Renewals tab: policies expiring in the next 60 days, the Moreno auto at +18% and the re-market plan Iris drafted](https://kylon.io/assets/use-cases/films/insurance-agencies/step-7.webp)
    

What it works with

## Your forms, your inbox, your agency system.

Your agent works through the accounts you connect and the exports you already pull. Quoting and binding in carrier portals stays with your licensed people.

Connection

**Typeform**

Quote requests from your website form, logged as leads the moment they arrive.

Connection

**Gmail**

Dec pages, carrier quote PDFs and client email. Every draft waits for the producer to press Send.

Connection

**Outlook**

The same intake and drafts for agencies that run on Outlook.

Connection

**Google Calendar**

Client calls and follow ups next to the work they belong to.

Export

**EZLynx**

Client lists and quote results you export from it. The App's Quotes tab is laid out like its rater.

Export

**HawkSoft**

Client files, logs and tasks you export, kept on each household in the App.

Export

**Applied Epic**

Renewal lists you export, checked every Monday for increases.

Export

**Carrier portals**

Your team quotes and binds there. Iris reads the quote PDFs carriers send to Gmail.

Your workspace

**Your team**

Grace, the producer, approves every proposal and client email and binds in the carrier portal, Daniel works the portals and sends proof to lenders, and Maya, the owner, decides what gets re-marketed.

Set it up

## Start with this month's renewals.

1.  1**Make a Room for your agency**Invite your producers, account managers and the owner.
2.  2**Connect what you use**Typeform and Gmail or Outlook from Connections. For EZLynx, HawkSoft or Applied Epic, upload a client list or a renewal export.
3.  3**Ask your first question**“Which renewals in the next 60 days are up 10% or more?” Your agent answers in the Room, with an owner on each one.

Set-up prompt

I run an independent insurance agency. Set up our book in Kylon with me, one step at a time, and show me each result before you move on.

1. Make an App for the agency with tabs for Leads, Application, Quotes, Proposals, Logs, Service and Renewals.
2. Connect Typeform and Gmail. For EZLynx, HawkSoft or Applied Epic, I will upload a client list and a renewal export.
3. When a quote request comes in, log the lead, check the book for duplicates and list the documents we still need.
4. When carrier quotes arrive in Gmail, line them up in one table with premium, deductible and water backup, and draft the proposal with each option priced.
5. Every Monday at 9:00 AM, check renewals in the next 60 days, flag anything up 10% or more to re-market, and draft the requote plan.

Rules: never send an email or bind a policy without approval from the producer on that household, and never recommend dropping a coverage in writing.

[Use this in Kylon](https://app.kylon.io/launch/lp:insurance-agencies)

## Run your agency's book from one Room.

Start free, connect Typeform and Gmail, and let an agent post your first Monday renewal check. Nothing goes to a client or a carrier until your team says ok.

[Start free](https://app.kylon.io/sign-up) [Book a demo](https://kylon.io/demo?from=lp-insurance-agencies-closing&page=%2Fen%2Fuse-cases%2Finsurance-agencies)