renewals
Dev Patel 09:41
Renewals close at the end of the month. Which accounts need a person this week, and what should each of them hear?
NoorAccount ops 09:41
Read the 22 renewals due, the last mail with each account and the support tickets behind them. Six have gone quiet and three of those have an open complaint.
Six quiet renewals, with next steps
AccountRenewsWhat happens next
Alder and Finch12 OctoberOwner set, call booked for Thursday
Verity Labs18 OctoberReply drafted, answers the billing ticket
Copperline24 OctoberLeft with support, complaint still open
Draft to 5 recipients, not sent

Before your renewal on 18 October

Your billing ticket from last week is closed, and the seat count you asked about is reflected in the renewal terms. Tell me if anything there looks wrong and I will hold it.

14 record changes and 5 drafts
Message renewals