maintenance-operations
Maintenance AgentRequest intake and dispatch07:58
Unit 14, Fenwick Court: resident reports no hot water since last night. Logged as urgent, acknowledgement sent with the access window we hold on file. Nordell Plumbing quoted 780 dollars for a replacement element and call out.
Carlos Duarte08:03
Maintenance AgentRequest intake and dispatch08:04
Owner approval, held for a decision
To R. Fenwick, unit 14
No hot water reported 21 September 22:40. Nordell Plumbing quote 780 dollars including call out for a replacement element. The alternative is a diagnostic visit at 140 dollars, which delays the repair by two to three days with the resident still without hot water.
REQ-2026-0912 · above the 500 dollar threshold on this agreement · no work scheduled
Nothing is booked until the owner answers
The threshold is a rule on the property record rather than a habit, so the same spend on a different owner follows that owner's limit.
Carlos decides. The agent holds the vendor.
Message maintenance-operations