Kylon: a guest profile and a return offer waiting to be sent

Rooms

now

5m

12m

1h

3h

1d

Maya Chen: anniversary offer

now

Guest Retention

Her anniversary is in 3 weeks. A return offer is drafted for review.

Guest Care

Late checkout requests

5m

Lena Ortiz

Room 412 asked for a 2pm checkout.

Front Desk

Group block for October 24

12m

Reservations Agent

Eight rooms held in the draft, waiting for the planner.

Reservations